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By logging on, you agree to the Terms of Service. Also, please see our Privacy Statement to learn how we collect, use, and protect your personal information.

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Agreement and Authorization - Terms of Service  Top of Page
By selecting Log On, I understand and agree that the entry of my EIN, password, and/or other identifier is the method this Web site uses to verify my identity. They serve as my electronic agreement, indicating that I agree to the following:

  • Any instructions, choices, or requests I make on this Web site will be considered my written permission to Tennessee Valley Authority and its Benefits Center to provide information or conduct transactions on my behalf, in accordance with Tennessee Valley Authority's employee policies, programs, or employee benefit plans.
  • I am responsible for reviewing any written confirmation statements provided to me (on paper or in electronic form) regarding any instructions, choices, or requests that I make through this Web site. I am responsible for reviewing for inaccuracies all of the information transmitted to me. If there are inaccuracies, I am responsible for correcting them using the tools available to me on the Web site or by contacting the Benefits Center to point them out.
  • The functionality of this Web site permits me to request or provide personal information--for example, plan balance information and pay. I am solely responsible for any loss of privacy or confidentiality of this information if I disclose my User ID, SSN, password, security answers, and/or other identifier to a third party other than in connection with the services delivered to me through this Web site. I agree to contact Tennessee Valley Authority or its Benefits Center immediately if I have reason to believe that someone has gained unauthorized access to my EIN, password, or any other identifier.
  • I understand that in the unlikely event that there is a discrepancy between this Web site and the official plan documents, the official plan documents will control.
  • I understand that this Web site may not perform as intended at all times. I agree that Hewitt, Tennessee Valley Authority, and/or its Benefits Center are not responsible for any error, omission, interruption or delay in operation of or transmission through this Web site, communication line failure, system failure, or other circumstances beyond their control.